Privacy Policy

1. Who We Are

Vivanta Constructions, operated by Vivanta Constructions Ltd. ("we", "us", "our"), is a custom home and multi-family builder operating in Greater Vancouver, British Columbia, Canada. This Privacy Policy explains how we collect, use, and protect information when you visit our website (vivanta.ca) or contact us. We are committed to handling your information in accordance with Canadian privacy law, including PIPEDA.

2. Information We Collect

• Information you give us: When you submit our contact form, we collect your name, email address, phone number, and any project details you choose to share.
• Information collected automatically: Unless you opt out, we collect anonymized usage data such as pages visited, time on site, approximate region, device and browser type, and how you interact with the page. This is collected through Google Analytics, Microsoft Clarity, and the Meta Pixel (see Section 4).

3. How We Use Your Information

• To respond to your inquiries and provide quotes and consultations you request.
• To understand how visitors use our website so we can improve it.
• To measure the effectiveness of our marketing.

We do not sell, rent, or trade your personal information.

4. Cookies & Analytics

We use analytics cookies to understand how our site and marketing perform. In line with Canadian privacy law (PIPEDA), these load when you continue browsing after seeing our cookie notice. You can opt out at any time using the "Opt out" button on the notice; if you opt out, no analytics or advertising cookies are set. To bring the notice back, clear your browser's site data for vivanta.ca.

When enabled, we use:

• Google Analytics 4 — measures traffic and usage. Sets cookies such as _ga and _ga_*. IP addresses are anonymized. See Google's Privacy Policy.
• Microsoft Clarity — provides heatmaps and anonymized session replays to help us improve usability. Sets cookies such as _clck and _clsk. See Microsoft's Privacy Statement.
• Meta Pixel — measures the performance of our Facebook and Instagram ads and helps us show relevant ads. Sets cookies such as _fbp. See Meta's Privacy Policy.
• Your preference — we store your opt-out choice locally in your browser so we respect it on return visits.

5. Sharing & Service Providers

We share information only with trusted service providers who help us operate, such as our website host (Microsoft Azure / Cloudflare), form delivery (FormSubmit), and the analytics providers above. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information if required by law.

6. Data Retention

Contact form submissions are kept only as long as needed to respond to your inquiry and maintain our business records. Analytics data is retained according to the providers' standard retention periods.

7. Your Rights

Under Canadian privacy law you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also withdraw consent for analytics at any time (see Section 4). To make a request, contact us using the details below.

8. Security

Our website is served over encrypted HTTPS. We take reasonable measures to protect information, though no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

11. Contact Us

For privacy questions or requests, contact:

Vivanta Constructions, operated by Vivanta Constructions Ltd.
Vancouver, BC, Canada
Phone: 236-869-6265
Email: [email protected]